<body>

For my friends and my family

Psycho neighbors

By Christy On Wednesday, February 6, 2008 At 12:16 PM

Since I'm not sure how to explain this, I'm just going to start typing.

At approximately 11:30 a.m. my Mom called me at work all upset because some woman called her looking for me. The woman claimed I was committing fraud against her by having a phone sent to her address, a bill sent to her address but with my name on it.

Okay, so she calls FedEx, they come back to pick up the package because she refuses to accept it, logically, because it's not hers. They tell her to call the police because it could be fraudulent activity.

ARE YOU FREAKING KIDDING ME!?

So the woman then looks up my name, finds my parents phone number and calls with these threats.

I called Fed Ex and told them the story, they said they were sorry but that the cell phone company would have to assist me. I have been on the phone now for 30 minutes with this damn company and they are NOT helping me. They keep saying they will reorder the phone and have it sent to me by the end of the week. That is not the point. The point is that they need to fix this riduclous situation. This moron of a customer service rep has refused to transfer me to anyone else because he says no one will be able to help me. That if he calls Fed Ex to explain the situation they will not even believe that he is from the cell phone company and therefore it won't matter.

WHAT THE HELL!?

What do you mean they won't believe you? You are an employee of this company, user error on your end made my phone go to the wrong address. This wrong address ended up being the home of a crazy, paranoid woman who thinks I'm trying to get over on her. She reports me as committing fraud against her.

And no one involved is helping me. You have no idea how frickin' pissed off I am right now. Then when I told the man I want to be transferred, he said "Well, you never specifically said you wanted to speak to my manager."

How do I calm down this psycho who thinks I'm committing fraud against her if neither of the companies involved will help me. And what do I do if the police really do show up at my house? This is INSANE! It doesn't make a bit of sense!

Labels:

for this post

 
Blogger * (asterisk) Says:

Ah, you gotta love the art of customer service, right? Doesn't matter who you call these days, no one gives a damn. Good luck with that...

 
 
Blogger Christy Says:

Thanks. I certainly need some sort of goodness around here. =o)

 

Leave a Reply


follow bringmeupmusic at http://twitter.com

BlogRoll

Previous Posts

Lose weight with The Daily Plate


www.flickr.com
This is a Flickr badge showing public photos from tinksparkle. Make your own badge here.